Thursday, October 3, 2013

Get VoIP Features with a Simple VOICEMAIL Upgrade

Get VoIP Features with a Simple VOICEMAIL Upgrade

Toshiba provides a clear and affordable migration path to help customers retain their investment while moving to a new, feature-rich telecommunication solution.  And it just became easier.  Toshiba recently added IPedge Application Servers & cards to the Strata CIX business telephone systems, bringing the full 
suite of IPedge (VoIP) Phone System offerings, including unified messaging, mobility, unified communications, and meeting collaboration applications to Strata CIX users.

Strata CIX/CTX users can now access advanced VoIP features without having to upgrade their phone system or phone lines.  Instead, you'll need a simple, inexpensive upgrade to your Toshiba voicemail server or card, saving thousandths of dollars and hours of time.  ...Plus, you may reuse your existing digital or IP Toshiba telephones- which that cost alone could save you $5,000 in new telephones for an office of 10 users!

Q & A:

What Toshiba VoIP features are available if I upgrade my voicemail?
  • Unified Messaging- Voicemail & Fax to your E-mail, delivers voice mail and unified messaging to the user’s email inbox.
  • IPMobility Smartphone App, which provides single-number reach to Apple® and Android™ smartphone devices, enabling them to act as an extension of the IPedge and/or Strata CIX IP business telephone systems for both incoming and outgoing calls. Users need only to provide their office telephone numbers to receive incoming calls and display their office Caller ID for outgoing calls. In addition, IPMobility provides visual voicemail to remotely manage and control Strata CIX Messaging voice mailboxes.
  • Call Manager w/ Softphone + Chat, which empowers the user’s PC with call control on the Strata CIX so the user can make calls from an existing Contacts list, see phone presence information, text chat with colleagues, and make or receive calls via the integrated softphone.
  • Web & Video Meetings, making conference calls more effective by providing an audio conference bridge with Outlook® Calendar invite support and allowing users to share their desktops and video, all within a standards-based Web browser.

Who is eligible for this migration strategy?

Toshiba legacy systems, such as Toshiba Strata CTX/CIX Business Telephone Systems.


What happens if we want to move to a full VoIP phone system in the future?

Strata CIX users that upgrade their Voicemail server or card are one step closer to moving to a full IP solution (ex- Toshiba's IPedge or VIPedge Hosted/Cloud System) in the future.  This budget-friendly migration strategy allows users to slowly move to full IP at their own pace.  Users with Toshiba digital telephones will need to purchase Toshiba IP telephones when moving to a full IP system.


How can I learn more?

If you are in the MD, DC or VA area click here for assistance or call ACC Telecom at 410-995-0101 or toll-free at 888-226-2216.  ACC Telecom is a Certified Premium Toshiba Dealer for over 25 years.

Or feel free to visit http://www.telecom.toshiba.com/ to find an authorized Toshiba Dealer near you.



Use this App to get out of the Office

Toshiba IPMobility APP for Smartphones

The one smartphone app that can actually get you out of the office (with your bosses' approval) is Toshiba's award-winning IPMobility application for Android and IPhone devices. Go incognito by using your smartphone as your business extension with full desktop functionality including visual voicemail, call transferring, and fax management.
Incoming calls ring both your desk phone and smartphone sequentially or simultaneously and outgoing calls display only your office phone caller id to the caller- not your cell phone number.

While the IPMobility app is enabled, outgoing calls are placed through your Toshiba IPedge Telephone System to find the lowest-cost routing option.  For example, international calls made from your cell phone are actually billed at landline rates since the app syncs with your companies' onsite Toshiba PBX!

Top 5 features of Toshiba's IPMobility Application for Smartphones


1.  Pay Landline Rates when Calling Internationally
     How it works:  The IPMobility Callback dialing feature allows individuals to use their cell
phone internationally at landline rates.  Callback transfers the dialed number to the onsite PBX system first then transfers the call back to the cell phone for confirmation. After the IPMobility user confirms the call the cell phone application automatically places the call to the original number.                              

2.  Keep your Cell Phone Number a Secret
     How it works:  The IPMobility application user has the ability to choose     which phone number they want to display as their outgoing caller id.  


3.  Visual Voicemail
     How it works:  The IPMobility application includes visual voicemail service allowing the user to conveniently access and manage voicemails without time consuming voice prompts.  The application enables users to view, listen, record, reply, forward, transfer to internal extensions, delete voicemails, and change their VM greeting and password directly from their smartphone.
  


4. Manage Faxes
    How it works:  Similar to visual voicemail, users can view, forward, reply, and delete fax messages directly from the IPMobility application.


5. Find-Me, Follow-Me 
    How it works:  The Find-me, Follow-me feature allows users to set up their voice mailbox to automatically forward a call to a different number prior to sending the call to voicemail.  These may be internal extensions or external phone numbers.  Users have the option to ring incoming calls sequentially or simultaneously on preset numbers.

Q&A:


  •   What is the cost of the IPMobility Application?  

      The IPMobility smartphone application is completely FREE to download by searching "Toshiba     IPMobility" in the *IPhone App Store/ITunes or Google Play.  A unified messaging license is required to sync with your Toshiba phone system.  No other licensing is required.  *Supports iOS 5.1 and Android 2.x/3.x/4.x.  


  •   What are the System Requirements?

      IPMobility is compatible with IPedge 1.5 or later.  Toshiba Strata CIX phone system support is     available via the IPedge Application Server.  Each IPMobilty client is tied to a messaging mailbox on the IPedge, therefore a unified messaging license is required to sync with the Toshiba  IPedge phone system.  No other licensing is required.


  •   How do I Learn More?

      If you are in MD, DC or VA area click here for assistance or call ACC Telecom at 410-995-0101 or toll-free at 888-226-2216.  ACC Telecom is a Certified Premium Toshiba Dealer for over 25 years.

Or feel free to visit http://www.telecom.toshiba.com/ to find an authorized Toshiba Dealer near you.